PRIVACY POLICY
OUR PRIVACY COMMITMENT
Munaq Realty values and respects the privacy, confidentiality, and trust of all our clients, partners, and website visitors, both existing and prospective. We are committed to safeguarding personal information and handling it responsibly, transparently, and in accordance with applicable privacy laws and regulations.
We adopt best practices to ensure that personal data is protected and used only in ways that align with the expectations of those we engage with.
COLLECTION OF PERSONAL INFORMATION
We collect personal information only where it is reasonably necessary to:
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Provide our real estate services effectively
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Respond to inquiries and maintain communication
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Manage client relationships and transactions
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Improve our website, services, and user experience
Wherever reasonable and practicable, we collect personal information directly from individuals.
The types of information we may collect include:
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Contact details such as name, email address, and phone number
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Property preferences and requirements
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Information related to transactions or services provided
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Any information voluntarily provided through forms, emails, or direct communication
USE OF PERSONAL INFORMATION
Personal information collected by Munaq Realty is used solely for the purpose for which it was provided, or for related purposes that would reasonably be expected.
This may include:
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Communicating with clients and prospective clients
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Providing property information, services, and updates
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Sharing relevant offerings that may be of interest, with the option to opt out at any time
We do not sell, rent, or trade personal information to third parties for marketing purposes.
We may share personal information with trusted service providers who assist us in delivering our services, subject to confidentiality obligations. Where required, information may also be shared with professional advisers or third parties with the individual’s consent.
ACCURACY, SECURITY, AND RETENTION OF INFORMATION
We take reasonable steps to ensure that the personal information we hold is accurate, up to date, and complete.
To protect personal information, we use appropriate security measures, systems, and technologies. Access to personal data within our organisation is restricted to authorised personnel only, to prevent misuse or unauthorised disclosure.
Where personal information is no longer required for its intended purpose, we securely delete or permanently de-identify the data.
ACCESSING AND UPDATING YOUR INFORMATION
Individuals may request access to the personal information we hold about them or request corrections where necessary.
In most cases, access will be provided. However, in limited circumstances, access may be denied for legal or administrative reasons. Where access is denied, we will provide an explanation.
Requests can be made by contacting us directly through the details provided on our website.
WEBSITE USAGE AND LOG DATA
When you visit the Munaq Realty website to browse, read, or download information, our systems may automatically log certain data such as:
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Browser type
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Pages visited
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Time and date of access
This information is collected for analytical and operational purposes only and does not personally identify individual users. We do not attempt to link website activity with personal identities.
THIRD PARTY LINKS
Our website may contain links to third party websites. Munaq Realty is not responsible for the privacy practices, policies, or content of external websites, and we encourage users to review the privacy policies of those sites independently.
CHANGES TO THIS POLICY
Munaq Realty may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be published on our website.
CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us through the official contact details listed on our website.